999ox Privacy Policy

999ox (999ox.onl) takes user privacy seriously. This privacy policy has been written in clear, plain language for players in Bangladesh, so you can understand exactly what 999ox does with your information.

We believe trust is built on transparency. There is nothing hidden here — what data we collect, why we collect it, how long we keep it, and what rights you have are all laid out openly.

Using the 999ox website or mobile app means you agree to this privacy policy. If you have any questions, our support team is always ready to help.

999ox only collects information that is necessary. We do not request anything beyond that. Below is a breakdown of the data we collect by category:

999ox collects information through several methods. Here is what you should know about each one:

• Information provided directly by you: Information you provide directly during registration, KYC verification, support contact, or payment.
• Automatically collected information: Technical information automatically collected through cookies and analytics tools while you use the platform.
• From Third Parties: Verification data received from payment providers or identity verification services.
• From Gaming Activity: Data on your gaming history and behavior on the platform.

999ox uses collected data strictly for defined purposes. It is never used for anything beyond what is specified or approved.

• For account registration and management.
• For KYC verification and age confirmation.
• To process deposit and withdrawal transactions.
• To provide customer service and support.
• To prevent fraud and money laundering.
• To implement responsible gaming policies.
• To fulfill legal obligations.
• To improve platform functionality.
• To send you relevant bonus offers based on your preferences (you may opt out at any time).

999ox uses your information to provide a personalized gaming experience. It will never be used for any unauthorized purpose.

999ox does not sell your personal data to any third party. However, information may be shared in the following limited circumstances:

• Payment Provider: Only the information necessary to complete a transaction.
• Identity Verification Service: For completing the KYC process.
• Law enforcement agencies: Only when required by a court order or legal obligation.
• Game Provider: Limited information strictly necessary for game operations.

Your data is not shared for any reason beyond the circumstances listed above.

999ox uses industry-standard technology to protect your data. Key components of our security infrastructure:

• In all communications TLS 1.3 / SSL 256-bit Use of encryption.
• Sensitive data stored on our servers is kept in encrypted form.
• Regular security audits and penetration testing.
• Data access is restricted and logged even among authorized staff.
• Two-factor authentication (2FA) for account security.
• Automatic alerts for unusual login activity or suspicious behavior.

However, no method of transmission over the internet is 100% impenetrable. Please keep your password strong and never share it with anyone.

999ox uses various types of cookies. Cookies are small data files stored in your browser that help improve your experience.

• Essential Cookies: Essential for the platform to function properly. These cannot be disabled.
• Session Cookie: To maintain your login session. Deleted when the browser is closed.
• Analytics Cookies: To monitor platform usage. You may opt out of this.
• Preference Cookies: To remember your language and display settings.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to stop working.

999ox retains data in accordance with legal obligations and business requirements. Once those requirements are met, data is securely deleted.

• Account information: For the duration your account is active, and for 5 years after closure.
• KYC documents: Up to 7 years for legal requirements.
• Transaction Records: 5–7 years in accordance with international AML policy.
• Gaming Log: 1 year for dispute resolution.
• Support Conversations: 2 years.
• Cookie data: Depending on cookie type, typically 30 days to 1 year.

You have important rights regarding your personal data held at 999ox:

999ox is strictly for users aged 18 and above. We do not knowingly collect or store data from anyone under 18.

If a minor has registered accidentally and this comes to our attention, the account will be closed immediately and all associated data will be deleted.

If you believe a minor is using 999ox, please contact support immediately.

999ox may update this privacy policy from time to time. For significant changes, advance notice will be sent to your registered email address.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. The date of the most recent update is always shown at the top of the page.

For any privacy-related questions, concerns, or requests, please contact the 999ox support team. We are able to respond in Bengali.